Parts orders are normally dispatched within 1-2 working days of receiving your order and payment and are dispatched via royal mail recorded delivery 1st class.

Generally parts orders in the uk are received the following working day from dispatch, but as per royal mails website information,delivery can take 1-3 working days from dispatch.

If for any reason you have not received your delivery after this time period then please contact us via our support center and we will find your track and trace number for you.

If an item is lost,damaged or undelivered we can start a claim with royal mail for the item in question. For details of their claims process for loss,damage and delay please read their information here http://www.royalmail.com/portal/rm/content2?catId=69800733&mediaId=80300735&campaignid=p58_redirect .

Once a claim has been accepted we will resend or reimburse your order for you.